Step 1: Vehicle & Dispute Information
Tell us about your vehicle, the dealership, and the issue youre facing. All fields marked with * are required.
Step 2: Lemon Law & Magnuson-Moss Analysis
Your state's lemon law protections and federal warranty rights under the Magnuson-Moss Warranty Act.
Complete Step 1 first. Fill in your information above, then return here to see your personalized lemon law analysis.
About the Magnuson-Moss Warranty Act
The Magnuson-Moss Warranty Act (15 U.S.C. Sections 2301-2312) is a federal law that governs consumer product warranties, including vehicle warranties.
- Full vs. Limited Warranties: Requires warrantors to clearly label warranties as "full" or "limited" and disclose terms in plain language.
- Implied Warranty Protection: Prohibits disclaimers of implied warranties (merchantability, fitness) if a written warranty is offered or a service contract is sold within 90 days.
- Lemon Law Integration: State lemon laws work in conjunction with the Magnuson-Moss Act. You can sue for attorney fees under Magnuson-Moss if you win a breach of warranty claim.
- Who Is Covered: Anyone who buys a consumer product (including vehicles) that costs more than $5 and comes with a written warranty.
Key Strategy: Filing under both state lemon law and Magnuson-Moss gives you two legal theories for recovery. Magnuson-Moss allows recovery of attorney fees, which makes it easier to find a lawyer willing to take your case.
Step 3: Arbitration, Small Claims & Attorney Referral
Your options for dispute resolution based on your state and the amount in controversy.
Complete Step 1 first. Fill in your information above, then return here to see personalized arbitration, small claims, and attorney info.
National Arbitration Programs
The following arbitration programs handle automotive warranty and lemon law disputes:
| Program | Administered By | Coverage | Cost | Binding? |
|---|---|---|---|---|
| BBB AUTO LINE | Better Business Bureau | All 50 states; most manufacturers enrolled | Free to consumer | Manufacturer must accept; consumer may reject |
| Better Business Bureau | Council of Better Business Bureaus | General lemon law arbitration in most states | Free | Varies by state |
| NAF (National Arbitration Forum) | Some manufacturers contract | Limited manufacturer programs | Free to consumer | Varies |
| JAMS | JAMS / Endispute | Some dealer/manufacturer contracts specify JAMS | Often split; check contract | Usually binding if agreed |
| American Arbitration Association (AAA) | AAA | Some manufacturer programs | Free to consumer under many state lemon laws | Varies |
Step 4: Generate Your Complaints
Generate a formal demand letter and BBB Auto Line complaint based on your dispute details.
Choose What to Generate
Disclaimer: This tool provides general legal information and document templates. It is not a substitute for professional legal advice. Laws vary by state and change over time. For serious disputes, especially those involving significant financial loss, consult a licensed attorney. The Magnuson-Moss Warranty Act allows recovery of attorney fees, so many consumer protection attorneys offer free consultations.